fbpx
Skip to content

Job Title: Intern For Customer Success Team

About Us:
IBOS Limited is a leading ERP provider. We are committed to delivering exceptional customer experiences and ensuring our clients achieve maximum value from our solutions.

Your Opportunity:
We’re seeking a motivated, tech-savvy intern to join our dynamic Customer Success team. As a Customer Success Intern, you’ll play a vital role in supporting our clients, troubleshooting technical issues, and contributing to their success. This is a fantastic opportunity to gain hands-on experience in a fast-paced tech environment, develop valuable skills, and launch your career in customer success.

Key Responsibilities:

  • Provide Expert Support: Deliver top-notch customer support through email, phone, and remote assistance tools.
  • Troubleshoot with Precision: Diagnose and resolve software issues promptly and effectively, ensuring client satisfaction.
  • Empower Users: Train and guide customers on maximizing our software’s benefits, sharing best practices and tips.
  • Collaborate Effectively: Work closely with development teams to identify and address software bugs and glitches.
  • Build Knowledge: Document support procedures and contribute to our knowledge base, ensuring valuable information is readily available.
  • Foster Communication: Communicate clearly with stakeholders to ensure seamless software implementation and usage.

Qualifications:

  • Education: Bachelor’s degree (or in progress) in Computer Science, Software Engineering, Information Technology, or a related field. Fresh graduates are encouraged to apply!
  • Technical Skills: Proficiency in Excel and SQL.
  • Soft Skills: Excellent communication, problem-solving, and interpersonal abilities.
  • Bonus Points: Prior experience in customer service, technical support, or a related field is a plus.

What We Offer:

  • Mentorship: Learn from seasoned professionals in the customer success field.
  • Real-World Experience: Gain hands-on experience with cutting-edge software and technologies.
  • Career Growth: Develop the skills and knowledge to thrive in a customer-centric organization.
  • Collaborative Environment: Work alongside a supportive and innovative team.

To Apply:
If you’re ready to kickstart your career in customer success, please submit your resume and a cover letter outlining your passion for technology and customer service to [Email Address for

Applications Deadline: June 30, 2024.

× Let's Discuss